{"id":20,"date":"2021-08-23T13:49:20","date_gmt":"2021-08-23T05:49:20","guid":{"rendered":"https:\/\/opticsmind.com.hk\/contact\/"},"modified":"2026-05-18T16:10:54","modified_gmt":"2026-05-18T08:10:54","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/opticsmind.com.hk\/en\/contact-us\/","title":{"rendered":"CONTACT US"},"content":{"rendered":"
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CONTACT US<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Follow Us<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tFacebook<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tInstagram<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tSTORE LOCATION\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t42 MODY ROAD, TSIM SHA TSUI, KOWLOON, HONG KONG\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tBUSINESS HOURS\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tMONDAY TO SUNDAY 11:00am-20:00pm\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tTELEPHONE\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t+852 6312 1016\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\n\t\t\t\t<\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tE-MAIL\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tcs@opticsmind.com\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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FAQ<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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FAQs<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to select suitable glasses?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Currently, we do not have a direct online ordering service, all glasses on our website can be reserved and tried on in store via WHATSPP or any validated channel with our staff. <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to select contact lenses?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

* WHATSAPP the following information:
* The colour and quantity of contact lenses are required;
* Make an appointment for an eye test or provide a valid prescription;
* Our staff will provide payment arrangements for you;
* You can collect the contact lenses at the store on the next day after confirmation or send it by S.F. Express.  <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I have a warranty on my glasses, sunglasses or lenses?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
All frames and sunglasses sold by OPTICSMIND come with a 1-year warranty. Please keep the receipt, the whole pair of glasses and any parts (if any) for warranty purposes.\nYou can bring your frames and receipts to our store for maintenance and repair.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMay I provide my optometry records to purchase contact lenses?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
You can provide a valid prescription for purchase contact lenses. In accordance with the Code of Practice of the Optometrists Board of Hong Kong, please ensure that your prescription for contact lenses includes the following information:
\n1. Your full name;
\n2. The full name and telephone number of the optometrist\/doctor;
\n3. Parameters of contact lenses (including degree, curvature, brand and model);
\n4. Expiry date of the prescription (within 12 months from the date of inspection);
\n5. Date of inspection;
\n6. Signature of optometrist\/doctor.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMay I buy the contact lenses based on my power of glasses?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
No. The prescription for purchasing spectacles is not the same as for contact lenses.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you accept exchanges for the glasses?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
\u773c\u93e1\u4e3b\u7fa9\u5c0d\u93e1\u67b6\u3001\u93e1\u7247\u3001\u592a\u967d\u773c\u93e1\u3001\u96b1\u5f62\u773c\u93e1\u53ca\u5176\u4ed6\u7522\u54c1\u4e4b\u66f4\u63db\u5177\u6709\u7d55\u5c0d\u914c\u60c5\u6c7a\u5b9a\u6b0a\uff0c\u6703\u500b\u5225\u8003\u616e\u9867\u5ba2\u4e4b\u66f4\u63db\u8ca8\u54c1\u8981\u6c42\uff0c\u5728\u6709\u6548\u4fdd\u990a\u671f\u5167\uff0c\u6211\u5011\u5728\u9032\u884c\u54c1\u8cea\u6aa2\u6e2c\u5f8c\u78ba\u8a8d\u552e\u51fa\u4e4b\u93e1\u67b6\u53ca\u592a\u967d\u773c\u93e1\u6709\u8cea\u91cf\u554f\u984c\uff0c\u6211\u5011\u6703\u66ff\u9867\u5ba2\u66f4\u63db\u8ca8\u54c1\u6216\u7dad\u4fee\u8ca8\u54c1\u6709\u751f\u7522\u7455\u75b5\u90e8\u5206\u3002\n\u5982\u95a3\u4e0b\u6536\u5230\u8ca8\u5f8c\u767c\u73fe\u8ca8\u54c1\u8cea\u91cf\u554f\u984c\uff0c\u8acb\u65bc7\u5929\u5167\u806f\u7d61\u9867\u5ba2\u670d\u52d9\u90e8\uff08\u96fb\u90f5\uff1acs@opticsmind.com.hk\uff09\uff0c\u8d85\u904e14\u5929\u6055\u4e0d\u53d7\u7406\u3002<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat should I do if I receive a damaged or incorrect glasses?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
\u5982\u95a3\u4e0b\u6536\u8ca8\u5f8c\u767c\u73fe\u8ca8\u54c1\u8cea\u91cf\u554f\u984c\u6216\u6536\u5230\u8207\u8a02\u55ae\u4e0d\u7b26\u7684\u7522\u54c1\uff0c\u8acb\u65bc14\u5929\u5167\u8207\u6211\u5011\u9867\u5ba2\u670d\u52d9\u90e8\u806f\u7d61\uff08\u96fb\u90f5\uff1acs@opticsmind.com.hk \uff09\u3002<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

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CONTACT US<\/span> Read More \u00bb<\/a><\/p>","protected":false},"author":1,"featured_media":1703,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"disabled","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"disabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-20","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/opticsmind.com.hk\/en\/wp-json\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opticsmind.com.hk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/opticsmind.com.hk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/opticsmind.com.hk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/opticsmind.com.hk\/en\/wp-json\/wp\/v2\/comments?post=20"}],"version-history":[{"count":3,"href":"https:\/\/opticsmind.com.hk\/en\/wp-json\/wp\/v2\/pages\/20\/revisions"}],"predecessor-version":[{"id":12997,"href":"https:\/\/opticsmind.com.hk\/en\/wp-json\/wp\/v2\/pages\/20\/revisions\/12997"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/opticsmind.com.hk\/en\/wp-json\/wp\/v2\/media\/1703"}],"wp:attachment":[{"href":"https:\/\/opticsmind.com.hk\/en\/wp-json\/wp\/v2\/media?parent=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}